Hospital Staff

Sandy Douds has been our office manager since the practice opened in 1994. She works behind the scenes on bookkeeping, marketing, and whatever it takes to make things run smoothly. She and her husband, John, share their home with their Golden Retriever, Tibia. When not at work, Sandy enjoys reading, shopping, and Bible studies.

“I really like supporting our staff as they serve our clients and care for their pets.”




Amy joined the practice in 1995 as a veterinary assistant and is now a Registered Veterinary Technician and the Practice Manager. She especially enjoys working with clients and their new puppies as well as with oncology patients and their owners. Outside of work, Amy shows dogs in conformation, rally obedience, and herding. She also attends her three boys’ many sports activities – soccer, football, and baseball. Amy, her husband, and sons share their home with a Rottweiler – Ava, Golden Retriever – Walker, and 2 Siamese cats.

“Each day is a new challenge”

Brenda is one of our hospital receptionists and has been with our practice since 2001. She sees her job as an opportunity to really care about animals and their owners. She has an Australian Cattle Dog named Dash, a Chi/mix named LuLu, a Doxie named Gracie, and a cat named Ten Toes. Outside of the office she enjoys trail riding, spending time with Dash, and helping her daughter with her 6 horses and 25 chickens.

“I love watching puppies come in and being able to see them as they grow. And I like helping the owners along the way with any questions and problems they have.”

Lisa has worked for us since 2006 and has graduated from Stautzenberger College with a Veterinary Technology degree. She enjoys working with many different animals, which makes the work interesting every day. Her outside interests include dog training, agility, scrapbooking, and working on the family farm with her husband. She and her husband, Chris, have one dog, Hunter, and two cats, Lilly and Turbo.

“I enjoy interacting with owners and their animals. I love hearing about all the different things they do together.”

Rhonda joined our practice in 2002 as a veterinary hospital receptionist. She also prepares and sends out our reminders as well as handling various other office duties. She shares her home with one dog, Scout, and three cats, Po, Oreo, and Mia. Outside of work, Rhonda stays busy with reading, volunteering at the Cleveland Zoo, and dancing.

“I love my job, and I wouldn’t want to do anything else!”



Brandie joined our staff in 2010 and is one of our Registered Veterinary Technicians. She loves to give compassionate care to our patients. Outside of work she’s the proud mother of her son and happy owner of two cats and a Chihuahua, Farley.

“Of course I love animals, but it is much more than that. The combination of helping animals and educating clients makes my work fulfilling.”



Royce, another of our Registered Veterinary Technicians, joined the practice in 2011 and enjoys improving the lives of animals and their owners. When not at work you can find Royce reading, watching movies, playing golf, or riding her Harley. She and Beth have 4 much-loved dogs –Isabelle, Callie, Tonka, and Horton.

“I enjoy working at Douds with five caring veterinarians and a staff that’s devoted to giving quality care.”


Nicole began working with us in 2010 as a veterinary assistant. She especially enjoys talking to clients about nutrition and behavior. She keeps busy outside of work with crafts, reading, and spending time with her pets. Her pets include 4 cats and 2 Boxers.

“At Douds, working with clients and co-workers is just like working with family.”


Gerri joined our team as a hospital receptionist in 2012. She brings to her job a love of animals and 15 years of customer service experience. Her busy home life includes 2 energetic boys, 3 dogs, a guinea pig, 2 fish, and a tiny herd of cats. In her spare time, Gerri enjoys reading, being outdoors, and century homes and their architecture.

“I get to experience the human-animal bond every day. At certain times it can be challenging, but it’s always worth it at the end of the day.”




Cindy came to work at Douds Veterinary Hospital in November 2014. She loves working with animals and their owners and helping to educate people about proper medical care for their pets. She attended Stautzenberger College and has an applied science degree in veterinary technology. Cindy has two children, a grandson, and numerous pets: 42 birds, 7 dogs, 2 ferrets, 1 snake, 2 tortoises, 3 cats, 7 chinchillas, 3 rabbits, and 1 lizard. She and Calvin enjoy spending time with their dogs and are active in the NAVHDA (North American Versatile Hunting Dog Association.)

“I think the medical world is fascinating. I always wanted to be a doctor, but my love of animals won out. So what better way to love medicine and animals? I became a vet tech!”


Becky began working at our practice as a veterinary assistant in 2014, graduated with a vet tech degree from Stautzenberger College in December 2015, and is now a Registered Veterinary Technician. She strives to learn and grow with our practice and looks forward to helping clients and her coworkers in any way she can. In her spare time Becky enjoys crafts, photography, and cooking. She and her boyfriend adopted a cat named Tux who loves playing in the water.

“Each day is a new experience, and I get to share them with the caring, passionate team here at Douds!”


Laura has been with us since 1998 as a Veterinary Assistant. She enjoys being a liaison between the doctors and clients, helping clarify questions, and being a long-time employee that clients can trust to be there for them. Outside of this position, Laura is interested in photography and hikes as often as possible in the metro parks. She has two cats, Josie and Ella. She is also an avid bird watcher.

“I have a great deal of empathy for clients who are struggling end of life questions and emotions regarding their pet and euthanasia. I hope I can be available to those who need guidance and someone to talk to.”

Liz is another of our Registered Veterinary Technicians who joined our team in 2015. She earned her degree at Stautzenberger College. Liz owns five gorgeous cats: Poe, Gibson, Roxxy, Baijou, and Yuki. When not at work, loves to play video games like Legend of Zelda and Skyrim.

“I enjoy helping animals who can’t help themselves.”




Lindsay joined our practice in the fall of 2016 with two years of experience in the veterinary field. She graduated from Stautzenberger College with a Veterinary Technician Associate Degree and is now an RVT. She loves to apply what she’s learned from school and to share information with clients. She feels the more you know the better you can care for your animals. Lindsay has two cats that were both rescues – Parkour and Geddy. She enjoys vacations and other family activities with her parents, two sisters, three nephews, and one niece. She and her boyfriend, Tim, like to visit local breweries and eateries, play a variety of video games, and visit their out-of-town friends.

“I’ve always known I wanted to work with animals and being able to help in any way I can makes this more than just a job.”

Heather came to us in April 2016, earned her associate degree from Stautzenberger College, and became a Registered Veterinary Technician in November, 2016. She brings to the practice her unique and fun personality as well as a passion for educating clients. Her human family includes her mom and two brothers while her furry family members are three dogs, Boomer, Bandit, and Leavitt, and three cats, Balou, Bailee, and Ailee.Outside of work, Heather enjoys hiking, watching TV, and cuddling her cats.

“I love educating clients!”



Ashley came on board in August, 2016 with a Bachelor’s Degree in Zoology and Environmental Studies. She strives to help wherever she is needed to ensure clients and coworkers are taken care of to the best of her ability. Her parents live in Grafton and her mother has been a vet tech for 33 years. She has a younger brother in Grafton and an older sister in Columbus. Her 14 year old Boston terrier, Butterfly “Bubbe” is her precious old lady. Ashley enjoys outdoor activities like camping, hiking, and rock climbing as well as cooking new and interesting meals.

I enjoy bonding with clients over funny and loving stories about their furry companions as well as having the opportunity to interact with so many different types of dogs and cats.

Jessica joined our staff as a hospital receptionist in September 2016. She is compassionate toward owners and pets and tries to make everyone’s visit as enjoyable and stress-free as possible. She has had medical assistant training at Lorain County JVS and experience at other veterinary clinics in the area. Her human family includes her fiancé, Rob, and his three kids, while her four-legged family members are her Cane Corso, Jersey, her pit bullmix, Jake, bloodhound puppy, Josie, and her cat, Lodi. In her spare time, Jessica enjoys her pool, bluegrass music, gardening, camping, fishing, cooking, reading, and spending time with family and friends.

I like customer service – getting to know the clients and patients on a personal level; seeing a difficult case and following it through whether good or bad; or having a new puppy, kitten, or pig come in and watching it grow up.